We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how your personal data, collected through our services and website (referred to as "we," "our," or "us"), is gathered, used, processed, and disclosed. By accessing or using our services or website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue the use of our services or website.
We may update this Privacy Policy to reflect changes in regulations or our practices. We encourage you to review it periodically for updates.

Information You Share With Us
When you contact us or request support, you may be required to share personal details, such as:

• Your email address,
• Wallet address,
• Any other information you choose to provide.

We collect this information directly from you or a representative acting on your behalf. If certain information is not provided, we may be unable to assist you or deliver requested services.
This data will be retained only as long as necessary to fulfill your request or as required by law.

Information Collected Automatically and Use of Cookies
We use cookies to enhance your experience and improve our website's performance. By continuing to browse the website, you consent to our use of cookies. Where legally required, we will seek your consent for non-essential cookies, which you can revoke at any time.
Cookies are small files stored on your device to improve website functionality. They help us analyze site usage, identify popular features, and resolve access issues to ensure a smooth browsing experience.

• Session cookies are temporary and deleted after you close your browser.
• Persistent cookies remain stored for future visits, helping us recognize you and personalize your experience.

We may use tracking technologies such as web beacons or clear gifs in communications to confirm receipt or enhance personalization. Unique links in emails may also connect your interactions to our services.
The cookies we use include:

• Strictly necessary cookies: Essential for secure site operation.
• Analytical cookies: Help us understand usage patterns to improve functionality.
• Functionality cookies: Remember your preferences for a personalized experience.

Cookies from our site are "first-party cookies," while those from other entities (e.g., advertisers) are "third-party cookies." These third parties may track activity across websites for analytics or targeted advertising.
We may also use tools like Google Analytics. Data collected may be stored outside your region and shared with third parties as legally required. You can learn more about Google’s practices by visiting their Privacy Terms.
You have control over cookies via your browser settings, where you can block or delete them. However, disabling cookies may limit access to certain features. By continuing to use the website with cookies enabled, you consent to their use.
 
Use of Your Information
Your data is collected primarily to:

• Provide secure and personalized services,
• Respond to your support requests, and
• Fulfill legal obligations.

Your information will only be used for the purpose you provided it unless additional use is legally required or explicitly consented to.
 
Disclosure of Your Information
We do not sell or distribute your personal data, except as necessary to:

• Protect our legal rights,
• Comply with legal processes, or
• Facilitate a business transfer such as a merger or acquisition.

Your Rights
You are entitled to:

• Access, correct, or delete your personal data,
• Inquire about how your data is processed, and
• Object to processing based on legitimate interests.

To exercise your rights, contact us via the email provided below.
Data will only be retained as long as necessary for legal compliance or service provision. If consent is withdrawn or personal information withheld, some services may be unavailable.
 
Data Security Measures
We implement robust security measures to protect your data.

• Your information is stored on cloud servers located within the European Economic Area (EEA).
• For transfers outside the EEA, appropriate safeguards are applied.
• Internal communications are secured using industry best practices.

While we strive to protect data transmitted over the internet, absolute security cannot be guaranteed. However, once received, we take stringent measures to prevent unauthorized access.
 
Contact Information
For questions or concerns about this Privacy Policy, please contact us at: [email protected]
This Privacy Policy was last updated on 18/11/2024 and is effective as of its publication date.